Peoples is committed to providing the highest level of security and privacy regarding the collection and use of our banking customers’ personal information. A detailed description of our bank’s privacy statement is provided below.
Respecting Your Right to Privacy
At Peoples, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. Unlike many other businesses these days, we won’t sell our Customer list to anyone. While information is critical to providing quality service, we recognize that one of our most important assets is our customer’s trust. Thus, the safekeeping of customer information is a high priority at Peoples.READ MORE ABOUT OUR PRIVACY STATEMENT
Collection of Personal Information
Peoples collects non-public personal information about you from the following sources:
Many commercial websites use a technology called “cookies” to provide you with tailored information from their website. Peoples websites use “cookie” technology to identify which affiliate’s online banking log-in to use. Another cookie allows you to choose your community in order to prioritize the contact information and community event information provided. There is another “cookie” used when applying for a mortgage online which allows the system to identify your application if you need to log back in to the application. We make no attempt to identify individual users or log their personal information unless illegal behavior is suspected.
Use of Marketing Services and Third Parties
We do share information with companies that work for us – and they must keep the info confidential and private themselves. For example, we have vendors that print your personal checks and print and mail your account statements. These companies are acting on our behalf for your benefit and are contractually obligated to keep your personal information confidential. They are not authorized to use your information for any purpose other than the purpose for which we’ve contracted. The type of information that may be disclosed under these circumstances includes:
In short, we promise never to release your personal information unless it’s for your benefit, you’ve authorized it or it’s required by law – at Peoples, confidentiality is something we expect you to expect from us.
The Peoples Family of Affiliated Companies
There are many members of our Peoples family, all owned or controlled by Peoples, Inc or its subsidiaries, including Peoples Bank, and Peoples National Bank. Together they give you the widest range of financial products and services possible.
If you choose to opt-out, please call us at Peoples at 1-800-722-5056. If you prefer to email, please contact us at [email protected]. Send only your name, address, location where you bank and daytime contact resource. Don’t ever send your account numbers or social security numbers via email to us or to anyone else. We will never request that information by email. It’s never a secure enough channel to protect your information the way we want it protected.
Non-affiliated Third Parties
We share information with one non-affiliated third party: Investment Professionals, Inc (IPI). We do this in order to allow IPI to offer you wealth management products that Peoples doesn’t directly offer. You may choose to opt-out at any time.
If you choose to opt-out, please call us at Peoples at 1-800-722-5056. If you prefer to email, please contact us at [email protected] Send only your name, address, location where you bank and daytime contact resource. Don’t ever send your account numbers or social security numbers via email to us or to anyone else. We will never request that information by email. It’s never a secure enough channel to protect your information the way we want it protected.
Maintaining Accurate Information
It is in the best interest of both you and the bank to maintain accurate records concerning your personal information. We continually strive to maintain complete and accurate information about your personal accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will promptly investigate your concerns and correct any inaccuracies.
Limiting Employee Access to Personal Accounts
At Peoples, employee access to personally identifiable information is limited to those with a business reason to know such information. Peoples Bankers are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all Peoples Bankers are responsible for maintaining the confidentiality of your information, and anyone violating these principles will be subject to disciplinary measures. Any printed material that is subject to these guidelines is shredded on-site at each location – you don’t have to worry about anyone dumpster-diving and coming up with your personal information.
Securing Your Personal Information
Peoples restricts employee access to nonpublic personal information as indicated above. In addition, we maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
At Peoples, we hold your personal information and your trust in strictest confidence. As your bank, we wouldn’t have it any other way.
To establish policy regarding equal access for customers, prospective customers / consumers, bankers, and other stakeholders with disabilities and to ensure that Peoples Bank Colorado is in compliance with the non-discrimination provisions of State and Federal laws, rules, and executive orders.
The Americans with Disabilities Act of 1990, Titles I, III, and V Federal Law, The Americans with Disabilities Act (ADA) of 1990, as amended.
Peoples Bank assures access to Bank employees, customers, prospective customers / consumer, bankers, and other stakeholders with disabilities, to include building access and access to electronic services. Peoples Bank will provide reasonable accommodations to ensure that services, programs, and activities are readily accessible to those with disabilities. These accommodations must be made in a timely manner and on an individualized and flexible basis.
It is the responsibility of individual to identify themselves as an individual with a disability when seeking an accommodation. It is also the responsibility of individual to document their disability (from an appropriately licensed professional) and to demonstrate how the disability limits their ability to complete the essential functions of their job or interact with the electronic services of Peoples Bank. Medical documentation will be kept confidential.READ MORE ABOUT OUR ADA POLICY
IV. ROLES AND RESPONSIBILITIES
Board of Directors
Any customer, prospective customer / consumer, or stakeholder who believes he or she has been unlawfully discriminated against on the basis of disability may file a complaint with the External ADA Coordinator, the Peoples Bank Chief Compliance Officer. The External ADA Coordinator may be reached at 13180 Metcalf Avenue, Overland Park, KS 66213, telephone 913.239.2900. The External ADA Coordinator will then consult with Executive Management, the Internal ADA Coordinator, and legal counsel to form a timely response to the complainant. Written and oral complaints will receive written replies.