General Information

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Job Posting: Full-Time Personal Banker I - PB111912CO-31

Location: Colorado Springs, CO (North Academy)

Status: Full-Time

Job Grade: Non-Exempt

Responsibilities and Duties:

Greet all customers appropriately and ensure all customers receive excellent (plus 1%) service on all financial transactions. Identify customer needs and provide appropriate solutions. Maintain appropriate control of the cash drawer and balance each day.  Ensure compliance in all transactions. Assist branch manager with other duties as needed.

· Deliver superior financial services to both consumer and business customers

· “Own the business” – When customers have questions make it a priority to solve the problem

· Manage and balance a cash drawer within defined limits

· Process a variety of financial transactions including check cashing, withdrawals, deposits, loan payments and others

· Balance the ATM

· Balance the vault

· Adhere to all operational and compliance policies and procedures

· Cross-sell all bank products


· High school graduate or equivalent


· Previous cash handling experience

· Six months of banking or retail sales experience preferred 


· Excellent customer service skills – ability to show tact and diplomacy when dealing with all customers both internal and external

· Patience when assisting customers

· Ability to cross-sell (determine customer needs and recommend appropriate banking/mortgage products)

· Good listening skills

· Ability to communicate effectively both verbally and in writing

· Excellent cash handling skills 

· Attention to detail

· Ability to follow defined processes and procedures

· Ability to identify fraudulent or questionable transactions

· Ability to learn financial products and communicate the benefits to customers

· Good understanding of banking organization structure to be able to find the right person to help a customer when needed

· Competency in basic mathematical skills

· Ability to deal with both internal and external Customers

Physical and Work Environment Requirements:

· Position takes place in a bank environment

· Some evening and weekends required

Peoples is an Affirmative Action/Equal Opportunity Employer and we encourage diverse, talented, qualified applicants to apply.

Contact: Stephanie Calli

Download Application (pdf)